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Project

Impact Communications and Annual Report with Digital Finance Platform

WITH THE SUPPORT OF

Caribou led the end-to-end production of M-KOPA’s 2025 Annual Impact Report, a flagship impact communications report that blends quantitative data with human stories to illustrate M-KOPA’s impact across Africa. Covering Ghana, Kenya, Nigeria, South Africa, and Uganda, the report reflects the company’s scale, ambition, and evolution as a leading digital finance platform.

As part of this work, Caribou conducted a survey of more than 4,000 customers and agents across 5 countries, held internal interviews, and facilitated interviews and photography sessions with 18 customers and agents. Caribou is shaping these insights into both a pan-African report and five country-specific reports, combining rigorous evidence with compelling narratives to communicate M-KOPA’s significant contribution to financial inclusion and opportunity across the African continent.

People

Amaal Salie

Associate, Measurement & Impact

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Chelsea Horváth

Senior Manager, Measurement & Impact

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Elise Montano

Director, Measurement & Impact

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Niamh Barry

Chief Impact Officer (CIO)

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Anan Abu Rmieleh

Head of Strategic Communications

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